Q.N.15. Write a direct inquiry letter to an event
management company regarding a variety cultural show you are planning to
organize in order to raise fund for your students club.
Ans:
31st August, 2018
Mr. Bidhan Shrestha
Event manager
Zosh Event Organizer
Pokhara, Nepal
Dear Sir,
I am delighted to hear that your
organization is very good and highly systematic in event management. Our club
is planning to organize cultural show in order to raise fund for our club. I
would like to know about following queries:
a) Suitable
location for the event
b) How
can we plan our event economically
c) Who
would be the guest for the event?
d) How
can we generate more fund for our club?
I would be grateful to you if you would
share these information with us. If you do not have this information, please
recommend other event management company. I would appreciate your
recommendation as reliable source.
Thank You.
Sincerely Yours,
Bipana Ale
President
Nepal Student Club
Q.N.16. As human resource officer of XYZ bank, write a
personal inquiry letter to a concerned organization asking questions about a
prospective candidate for a job at your bank.
Ans:
31st August, 2018
Rakesh Sharma
General manager
Group four security pvt.ltd
Pokhara Newroad-23 kaski
Subject: Vacancy fulfillment letter
Dear Mr. Sharma,
We are looking for a security Guard for our XYZ bank.
We likes to recruit the security body
in our organization if you could provide the people from your organization. We
have general information and the schedule posted on your website. We need
answer of this question:
a) What are
the employee remuneration rates? We could employee only two employee
b) What
facilities are required by the Guard of your organization?
c) What
commission rate you charge for providing the employee to our organization
d) When will
we received the employee sent by your company?
We will appreciate having your answer for our October
3 staff meeting. We look forward to the possibility of sending our executive to
you
Bipana Ale
Human Resource Manager
XYZ Bank
Q.N.17. Write a claim letter to local nursery complaining
about some floral plants you purchased recently.
Ans:
31st August, 2018
Manager
Sales and public relation
Arya Nursery,
Winterfell, 28 faceless road
Subjet: Claim to the defect in flower
Dear Mr. Stark
As per your notice I have purchased 15 sets of floral
flower from you nursery this Wednesday. In my visit to your nursery I find them
quite attractive and suitable to my office to decorate but when I unwrapped it
and try to stand it in the table the flower didn’t have the base plate. The
photocopy of purchased bill is attached with this letter. As the flower didn’t
serve its purpose and they are not as per the sample you showed me in the
nursery, I am writing this letter to you to provide the bill amount to the
person holding this letter. He will provide you the defected flowers and you
can check them by yourself.
We like the designs of you floral flowers, so are willing
to make another purchase in other days to come.
Looking forward to have a visit in your nursery for next
purchase soon.
Note: Cash payback
will be more preferable
Best regards
Bipana Ale
Q.N.18. Write a claim letter to The United Gold Mart Pvt.
Ltd about some serious defects in the design of gold ornaments you bought
recently.
Ans:
31st August, 2018
Lekhnath-12, Nepal
ToSales and Purchasing Officer
The United Gold Mart Pvt.Ltd
Mahendrapul, Pokhara
Subject: Claim regarding the design of gold ornaments
Dear Sir/Madam,
As you know, you sold me gold ring and your receipt number
205 date 2018/08/29. The product was tested ok at the shop, later when I used
at home I found a significant defect. It was found that the stone attached in
the ring was missing.
The product cone with a warranty, and I was thinking that I
could get a replacement. I called your office several times yesterday and today
but nobody responded and picked up the phone. As for the warranty condition
could you proceed for in time maintenance or replacement of the defective
parts?
Such bulk down or errors happens in the bulk transactions.
Hearing to have a sound transactions with you in days to come.
Sincerely
Bipana Ale
Q.N.19. As a sales manager of XYZ Company, write an order
acknowledgement letter to a new customer thanking him for the first order.
Ans:
31st August, 2018
Ram Joshi
Pokhara 17, Kaski
Subject: Order acknowledgement
Dear Mr. Joshi,
Your selection of Asian paints and supplies was shipped
today by our delivery truck and reached to you by Wednesday. As you requested,
we are sending you an invoice for RS 1200 including sales tax.
Because this is your first order from us, I welcome you to
Asian paints circle of dealers. Our sales representative, Mr Promod singh, will
call you from time to time to offer whatever assistance he can, he is highly
competent technical advisor on paints and painting.
Here in the home plant we also will do what we can help you
profit from Asian paints product. We will do our best to provide the most
efficient service. And we will continue to develop the best possible paints.
We genuinely appreciate your order. We are determined to
serve you well in the years ahead.
Sincerely
Bipana Ale
Senior sales manager
Q.N.20. Write an adjustment granted letter to one of your
customers who has some serious complaints about your warranted merchandise.
Ans:
31st August, 2018
Manisha Thapa
Pokhara 17, Birauta
Subject: July 1 report on warranted merchandise
Dear, Ms. Thapa
The carefully packaged refrigerator should reach your home
in a day or two. It is our evidence to you that our decade-old record for
satisfaction is as genuine as the refrigerator.
Because your satisfaction our top priority, we looked into
the causes of this rare incident. The refrigerator was shipped by temporary
worker because the the permanent shipment crews were or vacation. It has been
found in further inspection it was found that the refrigerator was mishandled
at the time of shipment. Such things do happen, despites our best efforts, when
they do we are glad to send replacement. Like our customer, we will settle for
nothing less than the highest quality
We know that your new refrigerator will give you many
beautiful years of service. our value to the customer is utmost.
Sincerely,
Bipana Ale
Customer relationship manage
Q.N.21. As a manager of an event management company, write
a favorable response letter providing some necessary information to a group of
students who are planning to organize a charity cultural show through your
agency.
Ans:
Coordinator
Cultural charity show
Bolton School of Management
Sansa block 07, Snow town
Information related to the cultural show
Dear Miss Stark
Greetings from Dream Event Management
We are pleased to have you at Dream Event Management and
very grateful to know about the motive of you cultural charity show. We feel
proud to let you know that Dream Event Management is also working on the
welfare of the elderly people from its establishment.
Bolton School of Management have organized several program
through our agency, the cultural charity show being first of its kind. We with
good heart are happy to let you know that with this letter we are offering
special concession to the charity show. There will be 30 percent of discount in
the standard rate and the 5 percent of the received amount will be donated from
our side through your committee to the old age house. We are also happy to make
the hall and sound system charge free of cost.
We would like to have a schedule of the program so that the
arrangement can be made sooner. It will be better if you can provide it by
tomorrow and one of your member come to office to discuss about the mode of the
hall and the list of the items checked.
Looking forward to meet you tomorrow with the schedule.
In your service
Bipana Ale
Manager
Dream Event Management
Q.N.22. Write a request refusal letter to a group of
students who have requested you to deliver a special presentation on “The
Skills of Effective Public Speaking” to mark The World Youth Day.
Ans:
August 31, 2018
To
The President
Nepal Student Council
Ranipauwa, Pokhara-11,Nepal
Dear Sir,
Thank you for inviting me to deliver presentation on “The
Skills of Effective Public Speaking” on the occasion of The World Youth Day. I
wish I could say yes, but due to some prior commitments on the same date I
won't be able to accept your invitation.
I am sorry to say
you that I could not attend this program. But I can suggest you the name of
Professor. Mr. Aron Pradhan, who is one of the best speaker on the topic of
Public Speaking. You can directly contact him by calling on 9807687878.
Thank you for inviting me at your program. Best wishes for
your program.
Regards,
Bipana Ale
Q.N.23. Write an adjustment refusal letter to an
unsatisfied customer who has claimed for total refunding regarding an expensive
piece of furniture purchased from you recently.
Ans:
Miss Cirsea Barathion
Castely Rock 05, Kings Landing
Claim for the furniture
Dear Miss Barathion
With due respect, we received your letter yesterday and
came to know about the trouble you face in the furniture of our show room. In
the letter attached will bill numbering 9126 we find that you have purchased a
sectional sofa set.
We are glad to let you know that we only provide the
customized furniture products. The sectional sofa set you purchased was made
especially for you, according to the size and the design given to the design
team. As mentioned in the letter you are displeased about the size of sofa
because it cover more space now. As we are the customized sales showroom we
acknowledge your trouble and are strongly willing to help. The size and the
design were selected by yourself so as you request we cannot provide you the
full refund but if you wish we can modify the design again at the very low
price i.e 40% off in design and manufacturing charge.
Looking forward to see you with the modified design.
Bipana Ale
Sales and service depart
“In customer we
trust”
Q.N.24. Write a back order letter to a customer who sent you
an incomplete order letter asking for some stationery items
31st August, 2018
Anupama Bagale
Khairenitar-Tanahun, Nepal
Subject: Back order letter
Dear Miss Bagale
We are writing to you today to inform you that the
stationery item you ordered (invoice no 102) is currently backordered,
therefore the stationery items shipment has been delayed. We anticipate that
the stationery item will ship to you within two or three business day, and you
will receive and email containing the
shipment tracking number when the item ships.
We apologize for this delay in shipment and thank you
for your patience and understanding. Please contact us if you have any queries
regarding the purchase of items. Finally thank you for your business. We truly
appreciate our customers ‘support.
Sincerely
Bipana Ale
Q.N.25. As the Credit and Collection Officer of XYZ Bank Limited,
Write a credit refusal letter to one of your regular customers who has turned
out to be financially risky as per your changed credit policy.
Ans:
31st August,
2018
Ms. Radhika Basnet
Sales manager
Karki Nursery
Kundahar
Pokhara -12
Dear Ms. Basnet,
Thank you for your interest in applying for credit with XYZ
Bank Limited. We have looked intently into your credit application and would
have welcomed your business. Unfortunately, we are unable to extend any credit
to you at this time. Your credit application was refused because you do not
have sufficient collateral to put forward for your credit request. Moreover,
your business has not been performing well.
XYZ Bank would be happy to reconsider your credit
application when the real estate market situation changes. An increase in the
stability of the housing market will allow us to invest in the field again that
would help us reassess the ability of your company to pay back the amount lent
and also allow you to submit sufficient collateral for easier processing of the
loan. Our bank laws require us to ask our client to offer at least 80% of the
loan sought value as collateral in property in the form of a mortgage or the
form of a mortgage or the form of valuable jewelry. We have attached our required
by laws for you better understanding.
We wish you the best in your endeavors and hope to be able
to serve you in the future.
Respectfully Yours,
Credit Department
XYZ Bank Ltd.
Q.N.26. As a Fund Raising Coordinator of Junior Citizens’
Welfare Club, Write a persuasive request letter to a socially and economically
acclaimed figure persuading him/her to accept your request for being the Patron
of your club.
Ans:
31st august, 2018
Mr. Tyrion Lanninter
CEO, Thrones Inc
High garden 04, Kings landing
Request letter
Dear Mr Lannister
We are proud to let you know that we are the team of
Riverrun Welfare Club, which have successfully conducted a save river project
and the rally against rape 2 month ago. Our team is a combination of
enthusiastic, hardworking and dedicated members, and helpful and supportive
neighbor. We are in this stage through the help of the neighborhood.
As we know that you are the socially acclaimed figure and
you being the patron of this club will help us to work on the principle of
equity, justice and environment. Our club will appreciate your presence and
help us to work on our principle. The city will know about our deed through
your presence.
We are very glad to have you as a patron of this club and
thank you in advance for your all kind of support.
Bipana Ale
Coordinator
Wedded junior welfare club
High garden 04, Kings landing
Q.N.27. As the principal of XYZ College, write a letter to
the head of a renowned bank persuading him/her to welcome the internees of your
college for paid internship program.
Ans:
31st
August, 2018
To Manisha Koirala
Branch
Manager,Kamana Bikash Bank
Lekhnath-33,
Pokhara Kaski
Subject: Paid Internship
Dear Madam,
What extra reputation would be added on the goodwill
of your bank if the best MBA students of our university get the chance to
enroll as internee in your bank? The internee can enhance the productivity of
your organization by providing better customer service.
Each year our MBA graduates of Pokhara University
enrolled in various type of organization for the internship. Last year four
students interned in Kamana Bikash Bank of Pokhara branch. We received good
compliments from the bank that our student’s performance was productive to the
goal of organization. Thus this year as that of previous year, we are writing a
request letter to enroll some of our MBA students in your renown bank as paid
intern. The internship helps to build good reputation of bank and get more
experience. Similarly the student can gain a lot of things in practical way.
We are looking to hearing from you very soon. If you
need any information about our organization and student please let us know.
Again thank you very much.
Sincerely
Bipana Ale
MBA Cordinator
Q.N.28. Develop an outline for a solicited
proposal to be dropped at a major donor agency/ GO/NGO/INGO who is asking for
an EOI/ Proposal in the area of Entrepreneurship Initiatives for Youths from
Downtrodden communities.
Ans:
“Entrepreneurship youth for Initiative from
downtrodden communities”
To,
German Aid Programme (GAI)
Khairenitar, Tanahu- 12
Subject: Financial
support For Youth Entrepreneurship
Project period: 3
years
Involvement: Youth
Club of Khairenitar
Respected Sir/Madam,
On behave of my youth club; it is to express my humble
request for your helping hands as to support our programs. On the highlights,
our team member is non-profit and completely volunteer based manpower to
support the projects. We have been organizing number of programs since a
decade’s for generating skilled and educated young peoples. This projects aim at stimulating fresh
graduate’s student to run their own innovative business ideas. Members of the
society are supporting us with overwhelmingly comments and appreciation on our
past performances. We are expecting a generous financial aid from your
companies. I assure you that every penny of funds will be in the right hand and
the work only that is needed. To view through our programes and key concepts
some of the roadmaps of projects with their feasible analysis have been
attached in the documents provided at the end. Our club will be in debt of your
company and express our thanksgiving in advance.
Chairman of Youth Club Khaireni
Bipana Ale.
Q.N.29. Write a cover letter applying for a managerial job
that is suitable for you. Focus on your major relevant competency for this job.
Ans:
31st August, 2018
To,
Human Resource Department
Bhatbhateni Superstore
Pokhara, Kaski
Subject: An application for the post of trainee manager
Dear Sir,
With reference to the vacancy announcement, I came to know
that there is a vacancy position for the post of trainee management in your
esteemed organization. Then, finding all the calibers with me, with much hope I
would to stand my candidacy for the same.
I have completed my under graduation in BBA from School of
Business, PU. I am energetic, laborious and hardworking lady with a sharp mind
and good communication skills. I am keen to work in your organization, if
provided opportunity.
I look forward for your positive response for details, the
required academic documents along with resume is attached with this
application.
Sincerely,
Bipana Ale
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